“ We, the Management and employees of SALEM TRAVEL AGENCY are committed to a policy of provision and delivery of high quality travel, Tours packages, and cargo services, on time and every time in accordance with ISO 9001:2000. We will ensure that this policy, is conveyed, implemented and maintained through adequate resources and training, in order to meet the requirements of our Customer and statutory and regulatory requirements for airline companies and ensure the continual improvement in the effectiveness of the Quality Management System  ”